Terms & Conditions | Amazonslots

You must be at least 18 years old, or the legal gambling age in your jurisdiction (whichever is higher), to open an account and play with us. We carry out age verification checks at registration and may repeat them at any time. By registering, you confirm that you are of legal age and have the right to enter into this agreement. We do not permit players from Afghanistan, Albania, Algeria, Antigua, Armenia, Australia, Azerbaijan, Bahrain, Belarus, Belgium, Bosnia, Brunei, Burkina Faso, Bulgaria, Cambodia, China, Croatia, Cyprus, Czech Republic, Democratic People's Republic of Korea, Denmark, Dubai, Estonia, France, Gibraltar, Greece, Haiti, Herzegovina, Hong Kong, Hungary, India, Indonesia, Iran, Israel, Italy, Jamaica, Japan, Jordan, Kosovo, Latvia, Libya, Lithuania, Macedonia, Malaysia, Moldova, Montenegro, Morocco, Myanmar, Nigeria, North Korea, Pakistan, Panama, Republic of Ireland, Romania, Russia, Russian Federation, Saudi Arabia, Senegal, Serbia, Slovakia, Slovenia, South Africa, South Korea, Spain, Sudan, Syria, Taiwan, Thailand, The Bahamas, The Netherlands, Turkey, Uganda, Ukraine, United States of America, or Vietnam. If you are resident in or access our site from any restricted country, you may not open or use an account.

To play with us, you must register an account by clicking 'Join Now' and providing your personal details: full name, date of birth, address, email, and phone number. You must create a unique username and password, which are yours alone to use and protect. All information you provide must be complete, accurate, and not misleading. You must notify us immediately of any changes to your details. You may hold only one account with us. Multiple accounts are strictly prohibited and will result in suspension and forfeiture of winnings. You agree not to allow anyone else to use your account or to use another person's account. You are responsible for all activity on your account and for keeping your login details confidential.

Before you can withdraw funds or claim certain bonuses, we must verify your identity. We will ask you to provide a valid photo ID (driving licence or passport), a utility bill dated within the last 3 months, and the front of any registered debit card (with the middle 8 digits obscured). We may also request source of funds or wealth verification, and we may ask for certified or notarised documents. We share your identity data with authorised credit reference agencies. We may repeat verification checks at any time. If you cannot provide satisfactory verification, we will suspend or close your account and withhold any winnings. Your funds are held in a segregated client bank account but are not protected in the event of our insolvency under UK Gambling Commission classification.

We accept deposits in GBP only via Visa Debit, MasterCard Debit, Maestro, Paysafe Card, Pay by Mobile, PayPal, Neteller, and Skrill. The minimum deposit is £10 per transaction, and a £2.50 transaction fee applies to all deposits. You may register up to 3 payment cards. No interest is paid on deposited funds. Deposits made via Quick Deposit or In-Game deposit do not automatically trigger promotional offers. You may withdraw your full Real Money balance in a single transaction. Withdrawals are processed within 1-5 working days after any pending period expires. Once all your ID documents are verified, pending withdrawals are processed within 24 hours. Rejected ID documents result in your pending withdrawal being returned to your balance within 48 hours. Withdrawals cannot be sent to Pay by Mobile and must be paid to registered cards only. All payment methods must be in the same name as your account holder. You can set daily, weekly, or monthly deposit limits on your account.

On your first deposit of £10 or more, you may spin the Mega Reel and win up to 500 Free Spins on Starburst. All bonus funds are subject to a 10× wagering requirement. This means if you win a £10 bonus, you must wager £100 in eligible games before you can withdraw any winnings. If you already have an outstanding wagering requirement, the new requirement is added to it. Only bonus wagers count toward the requirement; Real Money wagers do not. Your Real Money is always wagered before bonus funds. The maximum bonus conversion for funded accounts is capped at lifetime deposits up to £250; for unfunded accounts, the maximum is £50. Bonus funds cannot be withdrawn. Promotional codes are valid only on the day of issue up to 23:59 unless stated otherwise (the welcome offer is exempt). Promotional prizes must be claimed within 7 days of winning notification. If your bonus balance remains unused for more than 7 days without login, it and any pending promotions are removed.

Not all games contribute equally to your wagering requirement. Eligible games for bonus wagering include most video slots from our providers NetEnt, Microgaming, Playtech, Pragmatic Play, and Eyecon. Non-contributing games include all variants of Blackjack and Roulette, progressive jackpot slots, bingo, table games, scratch cards, and live casino games. Withdrawing before you have met your wagering requirement forfeits all remaining bonus funds and pending promotions. We may disable bonus crediting if we detect excessive bonus claiming or for responsible gambling reasons. You may permanently opt out of all bonuses by contacting our support team. Bonus winnings are not guaranteed and are credited in line with each game's RTP. If you breach these bonus terms, we reserve the right to cancel the bonus, void any winnings, and close your account.

We do not offer our services to residents of or players accessing our site from the following jurisdictions: Afghanistan, Albania, Algeria, Antigua, Armenia, Australia, Azerbaijan, Bahrain, Belarus, Belgium, Bosnia, Brunei, Burkina Faso, Bulgaria, Cambodia, China, Croatia, Cyprus, Czech Republic, Democratic People's Republic of Korea, Denmark, Dubai, Estonia, France, Gibraltar, Greece, Haiti, Herzegovina, Hong Kong, Hungary, India, Indonesia, Iran, Israel, Italy, Jamaica, Japan, Jordan, Kosovo, Latvia, Libya, Lithuania, Macedonia, Malaysia, Moldova, Montenegro, Morocco, Myanmar, Nigeria, North Korea, Pakistan, Panama, Republic of Ireland, Romania, Russia, Russian Federation, Saudi Arabia, Senegal, Serbia, Slovakia, Slovenia, South Africa, South Korea, Spain, Sudan, Syria, Taiwan, Thailand, The Bahamas, The Netherlands, Turkey, Uganda, Ukraine, United States of America, or Vietnam. If you access our site from a restricted country, your account may be suspended or closed, and any winnings may be forfeited.

All our games are powered by certified Random Number Generators (RNG) and are designed to be fair. The Return to Player (RTP) percentage for each game is displayed in that game's information and help pages. Wins from Free Spins are credited in line with the game's RTP; bonus winnings are not guaranteed. We reserve the right to void any transactions or winnings that result from technical malfunctions, administrative errors, or system failures. If you believe a transaction has been incorrectly credited or a malfunction has occurred, you must report it to us immediately. We will investigate and correct genuine errors at our discretion.

If you do not log in to your account for 365 consecutive days, your account becomes inactive. We will send you a notification before this happens. Once your account is inactive, your Real Money balance is suspended and hidden from view. We will deduct an administration fee of £5.00 per 30 days from your inactive balance until it reaches zero or your account is reactivated. You retain the right to your remaining Real Money balance at all times. To reactivate your account and restore your balance, contact our support team. Identity verification checks may be required before we release your funds.

You may request to close your account at any time by emailing our support team. Closure takes effect 72 hours after we confirm your request. If you log in during this 72-hour window, your closure request is cancelled and you must reconfirm. Account closure is not a responsible gambling tool and does not prevent you from reopening your account later. If you have a withdrawal in progress, closure is delayed until it is fully processed. You may reopen a closed account on request. For self-exclusion, you may exclude yourself for a minimum of 6 months. Self-exclusion is applied to all your Jumpman Gaming accounts within 24 hours and is a serious responsible gambling measure. Your account remains closed after the exclusion period ends until you request reopening (a 1-day cooling-off period applies). We update our marketing databases within 2 days. If you breach self-exclusion by attempting to access your account, we may terminate it and forfeit any winnings. UK customers may also register with GAMSTOP for multi-operator self-exclusion. You may also request a 'Take a Break' for 24 hours, 1 week, 1 month, or up to 6 weeks; your account will automatically reopen after this period.

You must not open multiple accounts, use another person's account, or allow others to use yours. You must not use bots, scripts, automated tools, or exploit bugs or technical errors. You must not engage in bonus abuse, including low-risk wagering or hedging solely to clear wagering requirements, or coordinate betting with other players. You must not attempt chargebacks or returned payments, provide false or misleading identity, age, location, or financial information, or engage in money laundering, fraud, or funding of terrorism. You must not access our site from a restricted country. Breach of these rules will result in bonus cancellation, voided winnings, account suspension or closure, and potential reporting to the relevant authorities and legal proceedings.

You accept all risk of financial loss when playing with us. We are not liable for any losses you incur. We are not liable for unauthorised account access where correct login credentials were used, for non-receipt of account closure requests, for failure to deliver Amazon voucher prizes, or for GAMSTOP registration failures due to inaccurate information you provide. We reserve the right to void any winnings resulting from technical malfunctions or administrative errors. If you believe a sum has been incorrectly credited or debited, you must report it to us immediately. Our services are regulated by the UK Gambling Commission (for UK customers) and the Alderney Gambling Control Commission (for non-UK customers).

We may update these Terms & Conditions at any time. We will notify you of material changes by email or by posting an updated version on our site. Your continued use of your account after such changes constitutes your acceptance of the new terms. If you do not agree to any changes, you may close your account. Please review these terms regularly to stay informed of any updates. If you have questions or wish to discuss any aspect of these terms, please contact our support team via Live Chat (9am-4pm Monday-Friday) or email, and we will respond within 2 business days.